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Manageengine install feature transfer error catastrophic failure source component

manageengine install feature transfer error catastrophic failure source component

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The counters may be disabled via registry settings. Query was not syntactically valid. Empty response received from device This error occurs when device does not responded properly with the data requested. Steps to troubleshoot this issue: If any other administrator users are present, then configure the same in OpManager.

Steps to troubleshoot this issue: Associate a suitable WMI credential profile to the device. Perform an RDP to the monitored device. In Services, scroll down to "Remote Procedure Call" and make sure the status is displayed as "Started" and set to Automatic. If the issue still persists, you can perform an security scan on your computer and check if a malware or virus is the cause of the error message. If all the above steps do not help resolve this issue, please contact the concerned vendor Microsoft about this issue.

Unable to complete the requested operation because of either a catastrophic media failure or a data structure corruption on the disk. Steps to troubleshoot this issue: Try restarting the monitored device. If the issue continues, contact the concerned vendor Microsoft about this.

Call was canceled by the message filter This issue might be due to the following reasons: WMI connection issues with monitored device. Security or Antivirus software causing conflicts. Steps to troubleshoot this issue: Perform an RDP to the monitored device. Go to Services and restart the WMI service. Try connecting to the Wbemtest from the same server. If all of these work fine, then try the Wbemtest command again from the OpManager server.

If the issue still persists, please contact the concerned vendor Microsoft about the same. Server execution failed This error might occur due to the following reasons: Lack of WMI resources on the monitored machine WMI related file corruption or misconfiguration Steps to troubleshoot this issue: If possible, try increase the polling interval of WMI monitors for that device and see if it resolves the issue. If not, perform an RDP to the monitored device. Go to Services, and restart the WMI service of the monitored machine.

If this fails, please contact the concerned vendor Microsoft about the same. Not enough storage is available to complete this operation This error occurs when there isn't sufficient memory to perform WMI Operations. Go to Services, and restart the WMI service of the device.

If possible, restart the RPC service too. WMI is taking up too much memory. Go to Services, and restart the WMI service of the monitored device. Perform the 'Test Monitor' action once. If data collection is successful, then enable all the WMI monitors associated to the device. No more threads can be created in the system Steps to troubleshoot this issue: Please follow the same steps as mentioned above for 'WMI is taking up too much memory' error.

User credentials cannot be used for local connections This error is encountered when you try and provide credentials for monitoring the machine in which OpManager is running called 'localhost'. Steps to troubleshoot this issue: Do not configure user credentials for the localhost. If already provided, remove them from the Device Snapshot page. Steps to troubleshoot this issue: Create a CLI credential profile and associate it to the device to resolve this error.

Script execution failed: timed out This error occurs when the configured timeout for the device is too low for OpManager to get a proper response. Steps to troubleshoot this issue: Execute the script manually in the commandline and check its execution time.

If it exceeds the configured timeout, edit the timeout value in OpManager. Execute the script in the OpManager-installed server if 'Execute from local' is selected. Otherwise, execute the script in the target device applicable only for Linux. Communication not established: Socket error This means that OpManager was unable to connect to the specified port of the device.

Steps to troubleshoot this issue: Check whether the device is down. Try pinging the device from the OpManager-installed server and ensure network connectivity. Also, check if a proper port has been provided in the corresponding credential profile in OpManager. Unable to establish session with device This error occurs when there are errors establishing contact with the end device. HyperV Credential Failure This error might occur when the provided WMI credentials are no longer valid, since they might have been modified in the environment or might have been wrongly provided in OpManager.

Steps to troubleshoot this issue: Check if the credentials are right using the Test Credentials option, and update proper credentials for the Hyper-V Host. Configuration data missing This error occurs when configuration the classes to be queried related to this PD is missing in the OpManager database.

Steps to troubleshoot this issue: To identify the cause of this issue and troubleshoot it, please contact our support team with the Support Information File SIF. Empty response received from device This error occurs when no data is being received from the host. Steps to troubleshoot this issue: Check for connectivity to the host device from the OpManager-installed server. Reporting server info is not available This error occurs when the contact details of the host for data collection in this metric is missing from the OpManager database.

VMware Problem in collecting data from this entity This error occurs when the vSphere API does not respond properly when requested information about a particular server. Steps to troubleshoot this issue: Log in to the vSphere client, click on the problematic server, navigate to Monitoring tab and check if all the metrics are being monitored properly.

Steps to troubleshoot this issue: First, check if the parent device is reachable from OpManager. If it is reachable, then connect to the vSphere client from the localhost OpManager-installed server and try to login to the same. If there are any changes in credentials of the parent device, make sure you update the same in OpManager too. Service content is not available This error occurs when the vSphere API is not providing a proper response.

Steps to troubleshoot this issue: Try connecting to the vSphere client and check if it is up and running properly. If the client is running, check if the monitoring actions are being performed normally. Host system details not found This error occurs when the vSphere API is unable to get metrics of any host server. Steps to troubleshoot this issue: Log in to the vSphere client and check if the monitors of this host are displaying data.

Steps to troubleshoot this issue: Login to the vSphere client and check the relevant parameters for a proper response. Counter value is not available This error occurs when a particular monitor has not been enabled on vSphere but has been added in OpManager.

Steps to troubleshoot this issue: Log in to the vSphere client and enable the relevant monitor to resolve this issue. Unable to fetch data due to host communication failure This error occurs when there is a server communication failure, or if no response is received. Unable to fetch metrics data This error occurs when the performance metrics info is not provided by the vSphere itself.

Older way of monitoring is being used This error is encountered when the VMware devices are being monitored using deprecated APIs. Steps to troubleshoot this issue: Login to the vSphere client and check if the monitoring is enabled for this server. Also check if data is displayed properly for the monitors.

If monitoring has been disabled, kindly enable it and wait for sometime. If monitoring has been enabled and still no data is being displayed in the vSphere client, please contact your network administrator and resolve this issue. Hardware stats polling failed for device This error occurs when there is an exception while establishing the session with vCenter or ESX based on discovery type in OpManager.

Steps to troubleshoot this issue: Check if the device is reachable from OpManager. If reachable, then connect to the vSphere client from the OpManager-installed server and check if you can log in. If there have been any changes in the device credentials, update the same in OpManager too. Xen Reporting server info is not available When the contact details for the Master Host for data collection is missing in the OpManager database, this error is encountered.

Problem in collecting data from this entity This error occurs when the XenServer API is not providing any performance data for this particular server. Steps to troubleshoot this issue: Log in to Citrix XenCenter and check if monitoring data is available for that particular server. Steps to troubleshoot this issue: Check if you are able to log in to Citrix Xen Center, and check if data collection is normal in all the servers.

Steps to troubleshoot this issue: Log in to XenCenter, and verify if the response from the host is being provided properly. Steps to troubleshoot this issue: Log in to XenCenter, and verify if the response from the VM is being provided properly. Nutanix Reporting server info is not available This error occurs when the Cluster contact details for data collection is missing in the OpManager database. Problem in collecting data from this entity This error occurs when the performance metrics for that particular server is not being collected properly.

Steps to troubleshoot this issue: Log in to the Prism element, and check if the performance data for that server is being received properly. Steps to troubleshoot this issue: Log in to Prism Element, and check if the performance data for cluster-related monitors are being displayed. If the data is not being displayed in Prism Element itself, contact your system administrator and troubleshoot this issue. Steps to troubleshoot this issue: Log in to Prism Element, and check if the performance data for host-related monitors are being displayed.

Steps to troubleshoot this issue: Log in to Prism Element, and check if the performance data for VM-related monitors are being displayed. Steps to troubleshoot this issue: Log in to UCS Manager and check if the device is providing the monitoring data properly.

Steps to troubleshoot this issue: To start monitoring your UCS device, create a valid UCS credential profile and associate it to the device. Credential failure This error occurs when the UCS credentials fail. Steps to troubleshoot this issue: Check if the UCS credentials are correct, and ensure that the same has been updated in OpManager. No data received from the device This error occurs when no data is received from the UCS device for this particular monitor.

Steps to troubleshoot this issue: Log in to UCS Manager, and check if data is being collected for that particular monitor. The model may be different from the supported models. If the associated IP address is wrong, update the proper IP address. If not, add a new credentials with increased timeout value for that device. Finally for case 4, check the OID responses based on the vendor in this documentation - Hardware monitoring ManageEngine OpManager If the responses are improper, please contact our support team to resolve this issue.

Steps to troubleshoot this issue: Try increasing the timeout value for the URL. If this still doesn't resolve the issue, please check if everything is normal from the URL side and ensure there are no issues with the server. Steps to troubleshoot this issue: Please verify if the host name is configured properly.

Steps to troubleshoot this issue: Please check this issue from the URL end. Steps to troubleshoot this issue: Please check this issue from the URL end for proper authorization. Steps to troubleshoot this issue: Try repeating the request after checking for any errors and making the necessary modifications.

Steps to troubleshoot this issue: This can be resolved when the URL is being monitored with proper authorization credential configuration. Script Credentials are not given for the device This error occurs when no valid CLI credential has been associated to the device. Internal Server Error while processing this request When the script failed due to unknown reasons or due to internal errors in OpManager, this error message is displayed.

ScriptExecutionException This error might occur due to the following reasons: Issues while trying to connect to the device. Script execution taking longer time exceeding the configured timeout. Failure to set the working directory to execute the script in target device. Issues with getting output from the script. Unable to create the temp directory to execute the script.

Unable to locate the user home. The configured Working Directory does not exist The configured Working Directory does not have write permission to write scripts A wrong command has been executed in the script monitor Steps to troubleshoot this issue: Check whether the device is down.

Execute the script manually in the command line and check its execution time. Check if the configured Working Directory exists in the target device. If it does, check if the directory has write permission to write scripts. Manually execute the script in the command line and check whether the output is obtained properly. Check whether the user configured in OpManager has the necessary permissions to create a temp directory in the target device.

Check whether the user's home directory is available in the target device. Check if the configured Working Directory has write permissions to write scripts. Check if the syntax or logic of the command provided in the script monitor is correct. Configure the device type for the device. Steps to troubleshoot this issue: Check if a proper device type has been configured in the Device Snapshot page of the corresponding device.

For Windows machines scripts cannot be executed remotely This error is encountered if 'Execute in remote machine' option has been selected for Windows script. Steps to troubleshoot this issue: Windows script will be executed only in the OpManager-installed server. TimeoutException This error occurs when the script execution is taking much longer than the configured timeout. Steps to troubleshoot this issue: Execute the script manually in the command line and check its execution time.

Polling has failed This error occur when data collection is not proceeding normally for the monitor. CommandLine syntax is incorrect When the command line syntax is incorrect, this error is encountered. Steps to troubleshoot this issue: Check whether the command line syntax is correct.

Steps to troubleshoot this issue: Check whether the proper file extension is given in the command line. Interface Error in response. Error: Request Timed Out This error occurs due to these reasons: When the timeout configured in the credential is not sufficient. When the read permission got denied. When the credential doesn't pass Steps to troubleshoot this issue: Try increasing the timeout for the device. You can set up SNMP view for the device. Snmp Request send failed. Please note that the descriptions of these codes cannot be very specific.

Use of these codes requires some amount of investigation and analysis. The table below describes system Exit or Error codes when a task is executed. The description of codes may help in identifying and troubleshooting the issues. Try to use Long Path Tool, it really can help you with that. It will really help you to solve your problem. Save my name, email, and website in this browser for the next time I comment.

Code Description 0 The operation completed successfully. Verify that the network path is correct and the destination computer is not busy or turned off. If Windows still cannot find the network path, contact your network administrator. Go to System in the Control Panel to change the computer name and try again. SYS file, or tracing is disallowed. Please make sure that all required file system drivers are loaded and that the volume is not corrupted.

The recovery was successful. The caller now needs to enumerate the files to find the changes. The serial driver will unload. At least one other device that uses that IRQ was already opened. The file to be replaced has retained its original name.

The file to be replaced has been renamed using the backup name. Disconnect all previous connections to the server or shared resource and try again. For information about network troubleshooting, see Windows Help. A retry should be performed. The specified service does not exist. For more information, open Event Viewer or contact your system administrator. Normally caused by an uninitialized register.

This error is Itanium specific. Please ensure that you can contact the server that authenticated you. Please contact your system administrator. There may be additional information in the event log. A well-known encryption key was returned. It may already have been terminated. The value provided as the current password is incorrect. The value provided for the new password contains values that are not allowed in passwords. The value provided for the new password does not meet the length, complexity, or history requirement of the domain.

Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced. The calling process has not registered as a logon process. No more connections can be made to the service at this time because there are already as many connections as the service can accept. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Contact your support personnel. Verify that the source exists and that you can access it. You must install a Windows service pack that contains a newer version of the Windows Installer service. Complete that installation before proceeding with this install. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.

Contact the application vendor to verify that this is a valid Windows Installer package. Verify that the specified log file location exists and that you can write to it. Verify that the specified transform paths are valid. Contact your system administrator. Free up space on the drive or verify that you have write permission on the Temp folder. Contact your product vendor. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.

Contact the application vendor to verify that this is a valid Windows Installer patch package. Installation of this version cannot continue. If you want to install or configure software on the server, contact your network administrator. The system will be restarted so the changes can take effect.

Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch. It may not be formatted. Use your global user account or local user account to access this server. Changes will not be effective until the system is rebooted. Changes will not be effective until the service is restarted.

Was a full backup done before? Check the directory to which you are backing the database. The local interface will be disabled until the DHCP client can obtain a new address. No slot is available for use. The internal communication capability cannot be removed from the network. The client access capability cannot be removed from the network. You may not bring the quorum resource offline or modify its possible owners list. The owner node cannot run this resource. The join or form operation was aborted.

This may be due to version inconsistencies or due to the absence of the resource DLL on this node. This may be due to a bad or changed name supplied to the resource DLL. To change the owner node for the group, move the group. This may happen during a join operation if the cluster database was changing during the join.

This may happen if the resource is in a pending state. Please also specify a subnet mask and a cluster network. Extended status information explaining why the node was not cleaned up is available. Specify a different name for the cluster. Individual tasks may be configured to run in other accounts. INF file was not found. Verify that the configured modem name matches the attached modem. Verify that the modem is properly cabled and powered on.

Verify that the phone cable is properly attached and functional. DOS graphics mode is not supported. Please contact your administrator. This is most often the result of a driver or system DLL requiring direct console access. This may be because the session is disconnected or does not currently have a user logged on. Your Terminal Server client license number is currently being used by another user. Please call your system administrator to obtain a unique license number.

Your Terminal Server client license number has not been entered for this copy of the Terminal Server client. Please try again later. Your logon request is denied. Changing the display mode in a remote control session is not supported. The event log may have more information. The system volume is busy with a previous request. For more information, see the event log. The root object cannot have an instantiated parent. The naming context must be writable in order to create the replica.

Some aspect of the modification is not permitted. Aliases are leaf objects. This operation can only be performed on a leaf object. The current FSMO holder could not be reached. Please check if the machine is running low on memory. The global catalog is not available or does not support the operation. Some part of the directory is currently not available. You must upgrade the operating system on a domain controller in the source forest before this computer can be added as a domain controller to that forest.

Either source or destination does not have the latest version of the object. Caller should use local move operation instead of cross domain move operation. Either source or destination does not have the latest version of the Partitions container. Either source or destination does not have the latest version of the source object. The source server does not have the latest version of the source object.

The destination object needs to be removed to restore the system to a consistent state. Remove the object from any account group memberships and retry. Please ensure that the domain naming master role is held by a server that is configured as a global catalog server, and that the server is up to date with its replication partners.

Applies only to Windows Domain Naming masters Destination domain must be in native mode. Check the event log for detailed information. You can only create attribute-schema and class-schema objects under the schema container. Either the attribute is missing on the schema container or the credentials supplied do not have permission to read it. Forward links can only have syntax 2.

Click OK to shut down the system and reboot into Safe Mode. You have exceeded the maximum number of computer accounts you are allowed to create in this domain. Contact your system administrator to have this limit reset or increased. The tree delete may have been partially performed. Please click OK to shutdown the system. You can use the recovery console to diagnose the system further. You must upgrade the operating system on this server before it can become a domain controller in this forest.

You must upgrade the operating system on this server before it can become a domain controller in this domain. You must advance the forest behavior version before this server can become a domain controller in the forest. You must advance the domain behavior version before this server can become a domain controller in the domain.

You must first change the domain to native mode before increasing the behavior version. The account needs to be recreated. Moves are not forbidden on this object, but are restricted to sibling containers. Make sure at least one server is running for the partition in question. Please ensure that the parent naming context is properly registered in DNS, and at least one replica of this naming context is reachable by the Domain Naming master.

Retry the operation. The call has been canceled. The service cannot be found in the specified name space. Kerberos authentication will not function. The most likely reason for this is lack of domain membership. This is normal if your computer is a member of a workgroup.

The most common cause for this is that the driver does not have the correct filter. Check your policy to verify the filters. The most common cause for this is if the IKE negotiation took too long to complete. If the problem persists, reduce the load on the faulting machine. This is not a real failure. Please fix the policy on the peer machine. Reinstalling the application may fix this problem.

With more than 10 years of content writing experience behind him, it's one of his favorite activities. His goal is to write comprehensive posts and guides, always aiming to help people with essential information. Windows cannot find the network path.

You were not connected because a duplicate name exists on the network. No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept. An attempt was made to join or substitute a drive for which a directory on the drive is the target of a previous substitute. The volume does not contain a recognized file system.

One of the files in the registry database had to be recovered by use of a log or alternate copy. The registry is corrupted. The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format. The account name is invalid or does not exist, or the password is invalid for the account name specified.

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. The account specified for this service is different from the account specified for other services running in the same process. This service runs in the same process as the service control manager. The executable program that this service is configured to run in does not implement the service. Unable to open a device that was sharing an interrupt request IRQ with other devices.

Unable to move the replacement file to the file to be replaced. Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. An attempt was made to establish a session to a network server, but there are already too many sessions established to that server. The network location cannot be reached.

A connection to the server could not be made because the limit on the number of concurrent connections for this account has been reached. The operation being requested was not performed because the user has not logged on to the network. An attempt was made to perform an initialization operation when initialization has already been completed.

The remote system is not available. Windows cannot open this program because it has been prevented by a software restriction policy. A program attempt to use an invalid register value. The kerberos protocol encountered an error while validating the KDC certificate during smartcard logon.

The system detected a possible attempt to compromise security. The smartcard certificate used for authentication has been revoked. An untrusted certificate authority was detected while processing the smartcard certificate used for authentication. The revocation status of the smartcard certificate used for authentication could not be determined.

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A certain file on the machine is locked. Ensure the user account has administrative privileges to install software If you are running your installation on a Windows machine, you are more likely the administrator of your computer. Right-click on your user name and select Properties. In the properties dialog, select the Member Of tab and make sure it states "Administrator".

Resolve machine-specific issues To check your hard disk space, follow the instructions given below: Double-click My Computer. Select the drive on which the software is being installed. Right-click the drive on which the software is being installed usually, this is C: drive and select Properties. On the general tab, note the amount of free space. To clean the temp directory, follow the instructions given below: To clean your Temp directory, you first need to determine its location on your hard drive.

This will list the contents of the User temp folder. Type temp and press Enter. This will list the contents of the System temp folder. To delete the contents of the Temp directory: Choose one of the following methods to delete the contents of the Temp directory. Click Yes or Yes to All in the dialog that appears. To unlock a certain file on the machine: Close all applications running in the background.

Reboot your computer. Run the installation again. Make sure to kill the related processes. Resolve application-specific errors These are MSI application specific errors. Select the package to be modified. Click on Edit Package icon under Action field. Enable Logging for troubleshooting checkbox. Click on Modify Package. Then modify the defined configuration. In case you are not able to troubleshoot the error, then contact support team with the following details: Desktop Central server logs.

Log files from Desktop Central agent pertaining to the computer where installation has failed. The software package that you were trying to install. If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs , fill up and submit the form given below.

Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing. Trusted by. After enabling, search for the patch ID in the supported patches list. In case you're not able to troubleshoot the errors, and the problem persists, contact support. Home » Knowledge Base » Troubleshooting errors in Windows updates.

Troubleshooting errors in Windows Updates Problem You might get one of the following error messages when you try to install windows updates Cannot find object or property Catastrophic failure No signature was present in the subject No such interface supported Element not found One or more required members of the transaction are not present The component store has been corrupted The referenced assembly could not be found The system cannot find the file specified The system does not support the command requested Unknown Error.

Code : Unknown Error. Code : Cause Windows updates and service packs may fail to install if there are corruption errors.

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